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West End Nissan

4.3
  • Car Dealers
  • Edmonton, AB

About this business

AutomotiveCar Dealers

Location details

18010 Stony Plain Rd, Edmonton, AB, T5S 1N4, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.31,751 reviews
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Ser7enity's profile image
Ser7enity 
5 years ago

I received great service, and the overall experience was positive! I would definitely consider referring family and friends to them. They explained everything in detail, nice people:) 

Business response:

Thank you for the positive review Ser7enity! We always strive to provide the best service possible, and we are glad you chose our dealership! 

kellybk03's profile image
kellybk03 
5 years ago

We were treated great. All staff from reception, service, financing to sales team made us feel very comfortable. They assisted us with making the proper choice to meet our needs and wants. No pressure whatsoever we are retired and have purchased a few vehicles and our dealings with Nissan tops the list. Hats off to Matthew Coufel who sold us or new Rogue. 

Business response:

Hello kellybk03! We are happy to hear you had such a great experience, and that Matthew and our team was able to assist. We thank you for your business, and if you have more questions, just let us know! 

Mariam's profile image
Mariam 
5 years ago

Very good customer care, all of my requests fulfilled. I picked up my vrhicle the day I requested, it was ready to go. I really appreaciate for their help 

Business response:

Thank you for the 5-star review Mariam! We always strive to provide the best service possible, and we are glad you chose our dealership! 

Hobart's profile image
Hobart 
5 years ago

Sale's polite and helpful, finance a little pushy on extra warranty, reception seems annoyed. Expect to pay more than what you want. So great! 

Business response:

Hi Hobart. Thank you leaving us this positive rating. Customer experience is our top priority, and we are happy that our team was of assistance. Our commitment remains to you the customer, and your concern has been brought to the attention of our management team. If there is anything else we can do, please do not hesitate to ask! 

Jess's profile image
Jess 
5 years ago

If I could give them 10 stars I would! Very kind staff! Very respectful! Joy is amazing!! As a first time buyer at a dealership she was such a comfort!! 

Business response:

Hello Jess! We are happy to hear you had such a great experience, and that Joy was able to assist. We thank you for your business, and if you have more questions, just let us know! 

Andy.A's profile image
Andy.A 
5 years ago

I’ve been coming to west end Nissan for services since 2019 and have found that they either meet or exceed my needs when it comes to service. On June 1st I purchased a car from Joy and she helped me feel at ease with the whole process and went above and beyond to help me in my new vehicle purchase. Joy thank you again for such exceptional service! I will be definitely referring friends here for service and purchases. 

Business response:

Thank you for sharing your review and recommendation Andy! We're so glad you are happy with your experience at our dealership. We have forwarded your compliments to Joy, and if there is anything else we can do to help, please do not hesitate to ask! 

aidank's profile image
aidank 
5 years ago

This guy was absolutely amazing! Anyone looking for a new car should come and see Shawn. I have never been a fan of buying vehicles at a dealer but Shawn was prompt at responding and he was able to get me into the car I wanted at a good price really quickly. I would recommend Shawn to anyone looking for a new car! 

Business response:

Hi aidank. We are happy Shawn was able to assist in your vehicle purchase. Thank you for your 5-star review, and if there is anything else we can do for you, please do not hesitate to ask! 

123v's profile image
123v 
5 years ago

Shawn is super nice and helpful. Introduce the car function detailedly, which is the first dealer do this after visiting lots of other dealership. Strongly recommend. 

Business response:

Hello 123v! We are happy to hear you had such a great experience, and we thank you for your business and recommendation. If you have more questions, just let us know! 

Debbiemcnallie's profile image
Debbiemcnallie 
5 years ago

Anna was so pleasant, knowledgeable, and helpful. She made our purchase great. Demonstrated all the Murano features, hooked up our phone too! Called back to check on how we liked our vehicle. 

Business response:

Thanks for coming to see us Debbie, we appreciate your business! Customer service is our top priority, and we're glad Anna was able to assist in your purchase. If you need any other help with your vehicle, please let us know. 

Frequently asked questions about West End Nissan

How is West End Nissan rated?

West End Nissan has a 4.3 star rating with 1,751 reviews. 

When is West End Nissan open?

West End Nissan is closed now. It will open tomorrow at 9:00 a.m.