Belleville Nissan

Unsarified 

on DealerRater

8 years ago

Tire pressure light On two occasions I asked to have tire pressure checked since the light was on, but the light still stayed on and the car was very sluggish. On my third visit I was told computer signals needed adjusting. I asked to have the tires checked also since I was having so many problems. I was told the tires were fine and all should be well. Still the light did not go out. I took my car to an independent garage who I knew I could trust. My tire pressure was very low and two tires didn't even register. Needless to ... read more

Lostanothercustomer 

on DealerRater

8 years ago

Terrible Do yourself a favor and stay away. The mechanics are inexperienced and won't fix the problem. You will pay for something that either didn't need to be done or didn't get done. 

Pixie Cantwell bury 

on DealerRater

9 years ago

Very, very, very poor customer service. I purchased a previously owned one owner Nissan Sentra SV in December 2016 from Belleville Nissan (Boyer Group) in March 2017 suddenly I had No brakes. I took the care slowly to the Bellevilke Nissan dealership. They looked at the car and told me "you must have run over something, your hoses and cut . They did the repair at a cost of $400.00 plus I asked for my brake hoses. I then took my car to my mechanic who put the car on a hoist and said ,"there's no damage to your undercarriage".... read more

Lost Trust 

on DealerRater

9 years ago

Double-check thier work to ensure it was actually done. On two occasions I was told that my vehicle needed additional maintenance and I agreed to have the maintenance completed by them. After I picked up the vehicle I double-checked their work and the promised (and paid for!) maintenance was not completed as per the bill of sale. First time it involved the replacement of front end ball joints, I told them to replace both and they charged me for both but only actually changed one. When I called them on it they said it was a m... read more

Farcanal 

on DealerRater

10 years ago

Lied to, lied to again and kept waiting Told no appointment needed for oil change as there was a guaranteed wait time of no more than 30 mins but that if I wished I could still set a time....so I did. When I arrived for the appointment the drive through was full of cars so after waiting 8 mins or so and being passed by an employee and the service manager, I asked when we could pull the car in. I was told just to register at the service desk as they were polishing cars in the drive through. If I hadn't asked, how long would I... read more