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Valley Toyota
- Car Dealers
- Chilliwack, BC
About this business
Location details
8750 Young Rd, Chilliwack, BC, V2P 4P4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.
Business response:
Thank you for your kind review. We pride ourselves on no gimmicks, no pressure, and respecting our client's time and needs. I'll be sure to pass this review onto all our team and especially Dustin and Shauna. Thanks again.
Excellent sales service! I bought a pre-owned Toyota SUV at Valley Toyota last month. The dealership followed physical distancing protocols and the test-drive process worked really well. I didn't feel pressured to buy and their pricing was very fair when compared to other dealerships. Keenan Grant was excellent as a product advisor. He was honest, straightforward, and helpful. He promptly took care of some cosmetic damage that I noted and followed up to make sure that I was happy with the finished condition of the vehicle. I... read more
Business response:
Thank you for the kind review Greg. We will pass on your kind words to Keenan as well.
Great service!! I recently bought my Sienna from Valley & would highly recommend them! Rob was our sale's person & he was kind, knowledgable & best of all, no pressure! They did an amazing job on touching up my van & am very pleased! Will definitely go back! Thx guy's!!
Business response:
Thank you for the kind review, we're glad we could make your experience with us a great one!
Amazing from start to finish! Michael and Alain were absolutely amazing from start to finish they went above and beyond to help me find what I needed ASAP, because of these two I will be back to the dealership and I highly recommend!
Totally ridiculous that a service 1 appointment requires a "2 hour window" and that when making the service appointment it is apparently a 'check in' appointment and the 2 hour window starts after that. I discussed this poor communication of actual service time with the service manager, as well as the lack of appointment confirmation, but did not detect any concern on his part or desire for improvement. My vehicle was taken in to the service bay after a 1 hour 48 minute wait and was back out within 10 minutes at a cost of $8... read more
I had service done and so many things were done incorrectly. The staff was rude when asked about it. I’ll never go there again.
Sales team are very young. They make an effort, not the most knowledgeable but they try. The service department is terrible. Every single time I've been in they hard upsell things that you don't need, ignore things you do, but this list time.... I came in for a service 2. She upsold me to the service 3, which I was semi interested in as my rav now has 88k on it and I hoped the extra checks would be worth it. It has the common break squawk of the hybrid which the technician could replicate in an 8km drive. Although I can make... read more
Damaged our transmission We took our 2014 Rav4 in for repairs on a Warranty Enhancement Program for a Torque Converter Shuttle issue. Received a phone call on the next Monday stating our transmission is gone and that Toyota Canada and the Warranty won't cover it. Now, we are expected to pay a 1/3 of the replacement for a 'rebuilt' transmission for damage they have done. Stay away from this place at all costs. There is no integrity or accountability whatsoever!
Business response:
We are sorry to hear about your experience. We take all feedback and use it to continually improve. We will be passing this along to our General Manager to follow up with. What is the best way to contact you? Please email us at sales@valleytoyota.ca
The Crookedest People I Know This is going to sound odd. I bought a.new Sienna van in January and immediately had problems with it. I didn’t buy it here because the sales department was just as slimy. I brought the van in on a Saturday and met Frank. Turns out he’s the Service Manager! We went on a test drive together and he saw what the problem was immediately. The van had to come back, so we scheduled a Wednesday visit. I arrived at the dealer and was driven home in their courtesy shuttle (another Sienna). That driver was ... read more
Frequently asked questions about Valley Toyota
How is Valley Toyota rated?
Valley Toyota has a 4.4 star rating with 745 reviews.
When is Valley Toyota open?
Valley Toyota is open now. It will close at 6:00 p.m.