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1290 Burrard St, Vancouver, BC, V6Z 1Z1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
An excellent help with purchasing car All process were very smooth During the test drive did explain many features about the car Very happy definitely recommend
Business response:
Hello Iqbal, Congratulations on the purchase of your new vehicle from Jim Pattison Toyota Downtown. We are pleased that we were able to explain all of the features so that you have the benefit of using all of the latest technology Toyota has to offer. Your business means the world to us, and we hope to be of service again soon. Michael Chase – General Manager
First of all, huge thanks to Tiffany, Andrew and Jacki for helping us out with everything for the purchase! Just got the 24 Capstone from here and I can confidently recommend this place to anyone who is in search/need of vehicle! I can easily say I got the best customer service out of all the toyota dealerships I have visited! They will help and explain everything in detail to you to make the best purchase. Truly great people.
Business response:
Hello Leo, Thank you for selecting Jim Pattison Toyota Downtown to purchase your new Tundra Capstone. We are pleased that you had amazing customer service from Tiffany, Andrew and Jacki. We really appreciate your business and look forward to making sure your future service visits mirror your terrific sales experience. Michael Chase – General Manager
I ordered the car in Jim Patterson Toyota (Downtown) last Dec in 2023. I have to thank the Advisor John Lau for his enthusiastic and helpful response. I am also appreciated for his patience to my enquiry and kept tracking the status of the arrival schedule. After waiting for 3 months, I got my new car and I enjoy the driving with this new Venza.
Business response:
Hello Garment, Congratulations on the purchase of your new Venza from Jim Pattison Toyota Downtown. We are delighted that John kept you well informed while you waited for the factory to produce your vehicle. We genuinely appreciate your business and look forward to assisting you again soon. Michael Chase – General Manager
My first purchase with Jim Pattison Toyota and thanks to Andrew, John and Herman, it was a smooth and efficient experience. I'm happy with my new car and will recommend their services!
Business response:
Hello Elaine, Thank you for taking the time to review Jim Pattison Toyota Downtown. We are pleased that your first experience purchasing with us was a great experience as a result of the effort from Andrew, John, and Herman. We sincerely appreciate your business and look forward to serving you again soon. Michael Chase – General Manager
Recently I took my old RAV4 trade-in for a new one. John Lau is very professional and friendly helping me out. Please see John Lau for your next Toyota. Good luck.
Business response:
Hello Peter, Thank you for coming back to Jim Pattison Toyota Downtown to purchase a second vehicle. We are thrilled that John was able to earn your 5-star rating and your repeat business. We sincerely appreciate your business and look forward to assisting you again in the future for all of your vehicle needs. Michael Chase – General Manager
Thank you John Lau, your advice and product information help me decide the Rav4 Prime was the car for me. Although the wait was more than a year your updates allowed me to stay the course and eventually receive ownership of one. Kudos to the other staff that offered kind and attentive care to make the buying process easier.
Business response:
Hello Weldon, Thank you for taking the time to review Jim Pattison Toyota Downtown. We are pleased that we were able to secure a RAV 4 Prime for you and are glad that you are happy with your Product Advisor, John Lau. We sincerely appreciate your business and look forward to serving you again soon. Michael Chase – General Manager
My uncle introduces John to me to buy the car. He is very very helpful and we got the RAV4 and we all appreciate his help and advice. He is a very thoughtful and patient person to answer me all the questions. Thanks John
Business response:
Hello Bowie, Thank you for choosing Jim Pattison Toyota Downtown to purchase your RAV 4. We are pleased that John was able to give you the right advice and that he was so helpful. We sincerely appreciate your business and look forward to serving you again soon. Michael Chase – General Manager
Taylor's service and hospitality were greatly appreciated. I got my new car today and he was so gracious and went the extra mile in terms of vehicle pricing, detailing, and fixing any issues that may have come up. Would highly recommend asking for him if you are looking to purchase a new vehicle. Thanks Taylor!
Business response:
Hello Tina, Thank you for choosing Jim Pattison Toyota Downtown to purchase your new vehicle. We are pleased that you had a great experience with Taylor. Thank you for your business, and if there is anything else that we can assist with, please don’t hesitate to reach out. Michael Chase – General Manager
Great teamwork, headed up by Jessica F, in helping me deal with the fuss created by the theft of the catalytic convertor on my Prius. Quick diagnostic, efficient and thorough liaison with ICBC, good and clear communication with me, and of course, repairs completed in a timely manner. I really appreciated the kind support provided by Jessica throughout the process.
Business response:
Hello Diana, Thank you for reviewing the Service Department at Jim Pattison Toyota Downtown. I am sorry that your catalytic convertor was stolen from your vehicle. We are thrilled that Jessica was able to assist you in getting your car repaired. We sincerely appreciate your business and look forward to serving you again soon. Michael Chase – General Manager
Jim Pattison Toyota Downtown has a 4.5 star rating with 1,201 reviews.
Jim Pattison Toyota Downtown is open now. It will close at 9:00 p.m.