This profile has been claimed by the business owner or representative.
Tony Graham Lexus
- Other
- Ottawa, ON
About this business
Location details
299 W Hunt Club Rd, Ottawa, ON, K2E 1A6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service was on time and completed on schedule. The staff was polite and completed the file promptly.. Service on the vehicle was excellent. That’s why we go to Tony Graham Lexus.
Great Service. Organized friendly but business like. It all went off without a hitch. Staff was focused with a high level of attention to detail. Great work in running through all the changes in this new vehicle.
Business response:
Hey Amy Thank you for choosing Tony Graham Lexus for your car needs. Congratulations on your new wheels and welcome to the Tony Graham Family Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
Maurice and Jimmy were very helpful from the beginning to the end... I'm very happy with my decision to partner w Tony Graham Lexus!
Business response:
Thank You for choosing Tony Graham Lexus! Congratulations on your new wheels and welcome to the Tony Graham family Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
We have been a client of Tony Graham Lexus for more than 10 years and have always received excellent service from all, our great salesman Thanh Trinh, the persons responsible for the paperwork, the service department, etc. We love our 2020 Lexus RX 350. Nice improvements in regard to some features. For example, it is so easy and fast now to program destinations in the GPS. Love the touch screen.
Business response:
Thank you so much for choosing Tony Graham Lexus for your car needs. Congratulations on your new 2020 Lexus RX - it's a great ride and touch screen makes it a lot easier. If you have any questions about the vehicle, feel free to call Jim - he is the expert. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
Sale service was very professional and patient.The Sale service was very professional and patient. The service was planed very well, customers didn't feel being pushed. Eventually,the prices are competitive for luxury vehicle.
Business response:
Hello, Thank you so much for the 5 star rating. I am glad you had a pleasant experience at Tony Graham Lexus. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
I am a customer since 1981. After 39 years I am still a customer. From Toyota to Lexus. From sales to services I give them all five star.
Business response:
Hi Frank, It is customers like you that make us proud of the Tony Graham family. Thank you so much for the 5-star rating. Happy Holidays Frank from our family to ours. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
Polite, courteous, patient staff throughout the dealership. Prompt replies to calls & emails. Relaxed & very professional! Our purchase decision was based on dealership & after sales service. Thank you Tan & James!
Business response:
Hello, Thank you so much for taking your time to write us a review. Congratulations on your new Lexus and welcome to the Tony Graham family. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
2020 Lexus NX300 This is my second lease with Tony Graham Lexus. Past years, I have leased quite a few vehicles with Tony Graham Toyota but decided to upgrade to Lexus. My experience with my 2016 Lexus was exceptional. Nothing went wrong for the four years. I did do the required maintence and on every occasion the staff was very courteous and pleasant!!! A courteous car was always offered while having maintence. The vehicle was always washed before picking it up. I enjoyed my vehicle so much, I'm leasing a new NX vehicle, sa... read more
Business response:
Hey Pam, Thank you so much for the kind words for our sales and service departments. Wishing you safe drives this winter in your Lexus NX. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
A great experience over a ten year period! During the ten years that we have driven a Lexus car we have truly appreciated the staff and service at Tony Graham.You always get a prompt answer by a person when you phone but they also will text you when required service is pending.It a great pleasure to deal with sch a friendly,efficient and competent staff.That is rarely the case at a garage or car dealership!The staff have given us good advice on several occasions over the years.We recently purchased a new SE 350 Lexus and gre... read more
Business response:
Hey Betty & Jim, Thank you so much for the kind words for our sales and service departments. Wishing you safe drives this winter. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
Frequently asked questions about Tony Graham Lexus
How is Tony Graham Lexus rated?
Tony Graham Lexus has a 4.6 star rating with 772 reviews.
When is Tony Graham Lexus open?
Tony Graham Lexus is closed now. It will open on Monday at 9:00 a.m.