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Sunrise Toyota
- Car Dealers
- Orillia, ON
About this business
Location details
8201 Hwy12 W, Orillia, ON, L3V 6K5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having leased numerous Toyota's from this dealership since mid 1980's I have always had excellent service. I have maintained the servicing schedule as per Toyota schedule and I have never had a problem with service department. Naturally there have been lots of personnel changes over the years but have never had a cause to question the service department. I find that any contact I have with the business whether sales or service I have been treated with the utmost respect and would recommend them to anyone wishing to purchase ... read more
HONEST , COURTEOUS AND PROFESSIONAL FROM FIRST VISIT TEST DRIVE TO DELIVERY EVERYTHING YOU COULD WANT IN A PURCHASE EXPERIENCE! FIRST RATE ! 2019 RAV 4 XLE AWD NATHAN RUFF IS THE VERY BEST!!
Fair, Honest,= confidence trustworthy Well, just completed purchasing 3 vehicle kinda like the papa bear, momma bear and baby bear purchases. I feel like we were treated respectfully and fair andwhich made our decisions a lot easier. Of course in dealing with this dealership over the years, have found both the sales and service deapartment have exceeded our expectations. So I would recommend this dealership hands. Down. Thanks to AJ, Ron, Elliott from sales and Lawrence, Dave and Carrie from Service.
Recall Toyota Corolla 2020 Manual Shift Clutch master cylinder failure. It is leaking and spilling fluid on the clutch pedal which makes the clutch very slippery and unsafe to use The clutch and brake fluid are shared in this 2020 Toyota Corolla , meaning when the brake fluid gets low it becomes very unsafe to drive because the brake fluid was all leaked in the clutch system and there is none left to brake the car. Problem is already known for same year model and later but Toyota Canada refuse to call it a safety recall. Som... read more
Sales staffs lack of product knowledge cost me thousands . I traded in the 4th Tacoma that I had bought from that dealer on a 2024 model . When discussing the trade in I asked if my electric trailer brake controller would work on the 2024 TRD sport that I was buying . The salesman assured me that it would . The sales manager backed up the salesmans claim that my aftermarket brake controller could be easily installed on my new purchase . After handing over my 2020 Tacoma and a large check I soon discovered that it was not goi... read more
I can’t believe I actually have to give this place even one star to get to this step If it was up to me they would get 5 xxxxx. Regular maintenance notification came on in my Corolla so went in. They sent me on the road with a faulty tire after reporting the car was 100%, wanted to talk to the owner Tom Ruff who is “overseas”: found out he was actually golfing at a local golf course, Maintenance light comes back on, bring it in and they book me in a week and a half later. Bring my car back in and am told about the worn tire ... read more
This is the absolute WORST dealership that I have ever been to. Customer service would have been better if we received NONE. The customer service we received was extremely RUDE. You're better off going to a different Toyota dealership. We are disappointed and disgusted by this one.
The WORST customer service I have ever experienced Brought my car into have its 18 months appointment. Out of pure laziness they didn't bother to check my tires (even though rotation OR proper snow tire installation is included) They didn't tell me they skipped that part nor did I receive any money off of my service for them cutting corners. When I called them to ask about this because i noticed that the alignment and/or balance was off, the extremely rude "customer service" person in the service department condescendingly t... read more
2015 Tacoma sill leaking oil I purchased a new 2015 Tacoma. I had a transmission leak. After going back and forth to dealership I finally had the transmission replaced. After 7,000 kilometres later transmission has started to leak again. Have called Toyota head office many times in hopes of getting my issue with my transmission solved. Three years later still waiting for a fix to this problem.
Frequently asked questions about Sunrise Toyota
How is Sunrise Toyota rated?
Sunrise Toyota has a 4.1 star rating with 191 reviews.
When is Sunrise Toyota open?
Sunrise Toyota is closed now. It will open on Monday at 8:00 a.m.