Eastway Toyota

Hanna 

on DealerRater

2 years ago

For years now I have had always consistently friendly, excellent, and professional services no matter what it was, leasing, maintenance or buying. I can only highly recommend Eastway Toyota. 

dawnmarienassr 

on DealerRater

3 years ago

I have been a customer of Eastway Toyota for years. I have always received exceptional service. The Finance Manager , Christine Ourchane, has always been helpful and willing to accommodate when I show up without an appointment. This level of customer service is off the charts and greatly appreciated. 

AlexWarnock 

on DealerRater

5 years ago

Staff and especially sales associate Doaa Ras were excellent. She really worked with me to get into the car I have been obsessed with for three years. The purchasing process was easy and painless. They treated like family and not just another sale. I will diffidently be back when it comes time for my next dream vehicle. Thank you James Godfrey for all you help and making it such a special day. I’ll see you when I pick up my next 4Runner Pro!! 

H.Zhang 

on DealerRater

6 years ago

Great shopping experience. Brought my wife car at this dealership, a brand new Toyota RAV4. The salesperson is patience and helpful. The price and offer is great and reasonable. Would go back to this dealership again if I need another Toyota for my family. 

Unsatisfied customer 

on DealerRater

a month ago

I had a very disappointing experience with this dealership when ordering a Sequoia. The sales representative had limited knowledge of the vehicle, but I proceeded with the order. After several months, I was contacted by Afran Hafeez (Sales Manager at the time), who told me the vehicle would arrive within approximately two months and that he would follow up. However, no follow-up ever came. When I tried to contact him, my calls and voicemail were not returned. When I visited in person, he told me he does not check voicemail a... read more

clint1942 

on DealerRater

5 months ago

Charged $550 for oil change and exchange store winter tires. Charged $84 labour to replace cabin filter plus $40 cost of filter and $34 dollars labour to replace engine air filter. Did not share estimate until work done. Upon compliant they 0ffered reduced bill $34. Finally offered a free oil change in future. Feel service is dishonest and misleading in pricing. Only on compliant backs down. Will not return. 

MOZZAM 

on DealerRater

8 months ago

I had a nightmarish experience. I took my car in for an oil change and service, and while moving it inside the service station, the driver scratched it. They returned the car without fixing the damage. The sales rep assured me they would repair it, but said I’d have to send it to the workshop — and because they were “too busy,” I wouldn’t get my car back for 15 days. I argued and made it clear that I could not be without my car for that long. Six months later, another sales rep called with a service reminder. I brought up th... read more

kash 

on DealerRater

9 months ago

Eastway Toyota Windsor On sales are good but reception as specially the person person answering the phone are very rude thinking they don't need customers instead customers need them. i personally think they need better training. or we have other Toyota Dealer in the province of Ontario. Chatham is one of one of them super nice people. 

Ro 

on DealerRater

11 months ago

I began my relationship with Toyota on a friendly and very happy note. I had great service and they provided a shuttle service to Kingsville from Windsor for my 2020 RAV4. At first, we had a deal where I would sign off and receive a car to drive while they took and serviced my car. After 2 services, I was told that I was not allowed to do that. When I questioned it, they told me that we have never had that system in place and only Lexus drivers received a service vehicle. Strike 1. For my next service, they told me that ther... read more