This profile has been claimed by the business owner or representative.
Bank Street Toyota
- Car Dealers
- Ottawa, ON
About this business
Location details
1811 Bank St, Ottawa, ON, K1V 7Z6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
If you go to Bank Street Toyota and get Ms. Karine Shrum as a sales advisor, count your lucky stars. She truly went out of her way to help me...not always easy with me, cranky old lady that I am. :) Ashley Wang took care of every financial need in an organized understandable way. Bless their kind hearts. Mary G.
Business response:
This absolutely made us smile! Thank you for such a heartfelt and humorous note! We’re so glad Karine went above and beyond for you, and that Ashley made the financial side clear and organized. It means so much to hear you felt genuinely cared for. We’ll be sure to pass along your kind words. Enjoy your vehicle, and thank you again for sharing this!
I recently bought a 2017 Toyota Tacoma from Samuel Leclerc at Bank Street Toyota. Sam Leclerc stayed late to take me on a test drive, helped me get more value for my trade in and a month end rebate on the price of my truck. Sam's was responsive to all my questions through text and took the time to dig in and find the answers I needed. I was sad to trade in my FJ but am very happy with the Tacoma, the buying experience was easy, no pressure and smooth. They were ridiculously busy on my pickup day (end of month rush) and they ... read more
Business response:
Thank you for your thoughtful review! We’re so glad to hear that Sam went above and beyond by staying late, helping with your trade-in value, and securing a rebate to make your Tacoma purchase even better. It’s wonderful to know he was responsive and thorough in answering all your questions, and that our team worked hard to make your pickup day smooth despite the busy rush. We truly appreciate your trust and hope you enjoy every mile in your new Tacoma!
Thank you to Ali Suhaib for assisting me. He helped with everything I needed and met all my needs.
Business response:
Hi Fadhel! Thank you for sharing your positive experience with Ali Suhaib. We're thrilled to hear that he was able to assist you with everything you needed and meet all your needs. We appreciate your feedback and look forward to serving you again in the future.
We walked in to the dealership yesterday to attempt to purchase 3 vehicles for our family. We were met my Karine Shrum a knowledgeable, pleasant, efficient sales advisor who was incredibly helpful and wonderful to deal with. Brock Burge the general manage joined in on the sales meeting as it progressed. Brock was direct, concise and did not waste our time. He gave us the information in a timely fashion but did not rush us through the process and as a result the sales were completed. To our amazement Brock was able to give us... read more
Business response:
Kimberly, thank you for sharing your wonderful experience at Bank Street Toyota! We are thrilled to hear that Karine and Brock provided you with exceptional service. Our team takes pride in delivering timely information and efficient sales processes. We can't wait for you to receive your vehicles! Enjoy the ride!
Just leased a 2023 Toyota Carolla Cross fro Bank Street Toyota. Very happy with the service of the lease manager Rajeev. He has explained many aspects in details to hepe me to make the decision. The process is very smooth and easy.
Business response:
Congratulations for leasing a new 2023 Corolla Cross! Thank you so much for taking a moment to share with us, we're so happy that you had an amazing experience our Leasing Manager Rajeev. We hope to see you again soon!
We had an excellent buying experience with Rob,keep up the great work! Thank you,Toyota (Tacoma)
Business response:
Congratulations on your Tacoma! Thanks for stopping in, we look forward to serving you again in the future.
Bought a new Tacoma from Bank St Toyota and they were great. Rob and Mo were easy to deal with and always ready to answer my questions. I would totally recommend this dealership.
Business response:
Congratulations on your new Toyota Tacoma! We're thrilled you had an excellent experience and look forward to seeing you again soon!
Orderred My RAV4 in February with James. He was easy to deal with, and very friendly. I was kept informed as to the progress of my order by James. Go see him if you are looking to buy a Toyota.
Business response:
We're super happy to hear that you had an easy experience finding your RAV4 with the help of our team. Thank you so much for coming in to see us and allowing us to serve you.
Just picked up my 2022 Toyota RAV 4 and it is great. James and Moe were fantastic to deal with, made the whole process very easy and effortless. I would recommend them to anyone looking to buy a new Toyota.
Business response:
We're so happy to hear that, thank you for coming in to see us and allowing our team to take care of you. We hope you're loving your new 2022 Toyota RAV4!
Frequently asked questions about Bank Street Toyota
How is Bank Street Toyota rated?
Bank Street Toyota has a 3.9 star rating with 1,559 reviews.
When is Bank Street Toyota open?
Bank Street Toyota is open now. It will close at 6:00 p.m.