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AJAX INFINITI
- Other
- Ajax, ON
About this business
Location details
500 Bayly St W, Ajax, ON, L1S 4G6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
EXEMPLARY SERVICE, TEAMWORK & DEAL-MAKING! From my first call with Patrick Sequeria (Pre-Owned Sales Manager) to finalizing the deal with Jennilyn Yasay (Financial Services Manager), every step of the journey was seamless and customer-focused. Justin Kwa (Portfolio Manager) skillfully worked through the deal points, ensuring a smooth experience. When I arrived to pick up my car, the team's commitment to excellence continued—turning every challenge into an opportunity to impress. The energy, camaraderie, and professionalism a... read more
I have had multiple issues with this dealership. Starting with our QX60. Summer of 2023 they had a special just for an oil change. We brought it in for that and that alone. They took it upon themselves to do a multi point check on the car without asking us. They came back after the oil change and said that our brakes were shot and drums and pads needed to be changed asap along with other things. They asked if we would like them to do it then that they could do so. I said I only brought it in for an oil change. Never requeste... read more
Our experience with this dealership has been nothing short of a cat-and-mouse nightmare since Endras was bought out. Callbacks are non-existent and getting a hold of ANY associate is slim to none. I've been holding out on this review as I am one to give people the benefit of the doubt but my patience has run thin. If a client is dropping their vehicle off for a 9:45am appointment and have not received an update (not even as a courtesy) close to closing time (6pm - at which point calls are no longer answered), there is a prob... read more
Do yourself a favour and stay as far away as possible from this poorly run dealership. I purchased my vehicle at Endras Infiniti, which went out of business during COVID. This new Infiniti dealership in the area pales in comparison to the service I received from Endras. Employees don’t appear to care and there is sense of confusion in the facility. They tried to combine an Infiniti dealership with an existing Nissan dealership and it is clearly not working.
They are just NOT a dealership with honest, authentic people that are willing to help. They created the worse experience I’ve ever had and I’m completely turned off of the brand ! I’d never recommend buying an Infiniti or supporting ajax Infiniti They stand by each other when they are wrong and they never take accountability for their actions….. Here’s my story : They ran a diagnostic and concluded my REAR DIFF COUPLERS were damaged because of tiers that have different tire threads ! TIRES THAT WERE NEVER ON THE CAR WHEN I O... read more
Frequently asked questions about AJAX INFINITI
How is AJAX INFINITI rated?
AJAX INFINITI has a 4.2 star rating with 515 reviews.
When is AJAX INFINITI open?
AJAX INFINITI is closed now. It will open on Monday at 9:00 a.m.